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All of our parts come with a full 1 Year Warranty unless an even longer warranty
is noted! If you have a defective part under warrranty, you will NEVER pay
shipping for both the defective and the replacement part. This feature
alone makes our warranty the best in the industry.
Most of our parts are new and have a zero percent failure rate. If you
believe you have a defective or wrong part, please
contact us and put
in subject line 'Warranty Issue' so that we may get you out a replacement. It is
our policy to replace ALL defective or wrong parts. We stand behind our parts
100%.
Our warranty policy is to charge a deposit on a replacement, equal to the value
of the part, and ship out a replacement. The deposit is refunded promptly once
we get the defective back. Again, our warranty covers shipment of the
replacement and return shippment of the defective. It does not cover
anything else . If the blades are damaged, the part is not under warranty.
Returning defective or wrong parts WILL BE treated as a standard return and
subject to a reboxing fee. No exceptions. See pictures below.
Please be sure to include some contact number(s) and email(s). Our techs
will contact you with troubleshooting tips or to arrange a replacement.
Warranty Claim
If you have a problem with one of our parts, we will need
to process a warranty claim. If the part has not been
installed, then please contact us and we can order up the correct parts.
If the compressor has been installed, then we will need some paperwork from you
to process the claim.
The following information must be faxed to (858) 587 8778
or scanned and emailed before any replacement can be shipped.
1. A cover letter with your name, invoice number
and problem. Ship to name if it was shipped somewhere else.
2. A copy of
the original repair order from the shop clearly
showing a flush being done and any accessory parts required being replaced.
If these were not done, the warranty will be declined.
3. If the other
required parts were not purchased from us, then a copy of the invoice for
those parts needs to be included.
We recommend Contacting Us after you
have faxed over the paperwork to ensure we got it. At that point a
representative can pull the fax and process the claim
Legal Warranty Version
We warranty all automotive parts to be free from defects in material and
workmanship for the period specified on your invoice. It begins from the
date purchased. This warranty does not apply to parts unless the installation
instructions are followed in their entirety. If instructions are not
available the work should be performed by a licensed mechanic.
This warranty does not cover any expenses incurred in the
removal and / or reinstallation of the auto part. Specifically, this warranty
does not cover any expenses for TIME, RENTAL, OR OTHER PARTS not
purchased from us, or ANY LABOR. This warranty covers
fixing or replacing the part only. This warranty is offered only to the
original purchaser of the part. This warranty does not apply, and will be
voided, if the auto part sold has been damaged by abuse, misuse, accident,
neglect, or alteration, or if it has been repaired by anyone other than us.
Your warranty will be null and void if the part fails due to improper
installation. If the auto part sold should prove defective in
material or workmanship within the warranty period, return the auto part to us,
postage prepaid, along with your sales invoice. Your dated invoice will
establish your eligibility for the warranty. We will, at our option, replace or
repair the compressor free or charge and return it to you postage prepaid.
THE EXPRESS WARRANTY SET
FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY,
ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS
EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND OUR ONLY OBLIGATION ARISING OUT OF
OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE
EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY
THE AUTO PART SOLD.
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